Unpaid Invoice Lawsuit
Breach of Contract,Services Provided, non-payment


Energy market de-regulation

In Ontario the energy market (natural gas, electricity) was de-regulated a few years ago to introduce competition in the energy marketplace. This has created a lot of problems because the energy resellers use door-to-door salespeople to sell the contracts and many of them seem to be crooks.

The problem

The biggest danger from door-to-door salespersons of any kind is that if they knock on enough doors they will find people who are vulnerable to making a hasty decision – old people, mothers with a young child or two, someone who is sick. All these groups are people who might normally be able to see through the lies of an energy market reseller but sometimes fall prey and sign a contract that they either don’t want or don’t understand.

Some companies will slap you with high Cancellation fees ex. $1000

Based on internet searches complaints from Ontario residents have been ongoing . Gas marketers appear on your  gas utility  monthly bill and they may appear on your bill right now and you don’t even know it.

Right now your Local Hydro Supplier is at 21 cents per m3 and most Energy Suppliers will have you locked in at 41 cents per m3 over a five year period. In the past five years the highest peak ( a 3 month period) for your Local Energy Supplier has been around 32 cents per m3 and the lowest 12 cents per m3. Basic math will tell you that you may be paying up to 600-700 dollars more per year under the fixed term rate scam.

Your rights when you buy at the door

Most complaints about door-to-door sales and rentals are about unclear contracts or misrepresentations by sales people, and tend to be expensive consumer goods and/or services like:

water heaters
air conditioner units

The Consumer Protection Act (CPA) gives you special rights when you buy something in your home that costs more than $50.

As a consumer, you:

1. have the right to cancel a contract for any reason within a 10-day cooling-off period. For water heater contracts, there is a 20-day cooling-off period

2. must get a written contract: under the CPA, a consumer contract has to include specific information about the goods or service and your rights as a consumer. If it doesn’t, you can cancel the contract within 1 year of signing. © Queen’s Printer for Ontario, 2015.

Our Paralegal’s Defend Your Rights Against the Gas or Energy Companies

Learn more by contacting us, to see how we can help you with a no-fee consultation.


  • Gas Marketer

    Visits your house with the intention of signing up residents to a gas marketing contact

  • Gas Bill

    Gas Marketer ask to current gas bill and account number

  • Contract

    Gas Marketer will tell you to sign a contract ( Most contracts are 5 years )

  • Cancellation Fee

    If you want to cancel your contract passed 10 day cooling off period ,you may be slapped with a Cancellation fee of $1000

Gas or Energy Company Information Form