it is usually faster and less costly people have a chance to tell their story as they see it
it is more flexible and responsive to the individual needs of the people involved
it is more informal the parties' involvement in the process creates greater commitment to the result so that compliance is more likely the confidential nature of the process Online Dispute Resolution is more likely to preserve goodwill or at least not escalate the conflict, which is especially important in situations where there is a continuing relationship.
How it Works
1 Tell Us About Your CaseWhat is your dispute about? Who is involved? How much is the claim?
2 Defendant RespondsWe will use the email address you provide to invite the defendant to respond to the claim.
3 NegotiateWe explain your position. Send evidence to support your case.