The primary purpose of ADR is to allow the parties to resolve their dispute with the use of electronic technology. It may occur in “real-time” or unroll in an asynchronous manner, depending on the wishes of the parties. Often, this process is more convenient and cost-efficient than face to face meetings. Sometimes people become involved in disputes which, although very important and worrying to those concerned, are better resolved outside of the court system.
There are a number of advantages of Alternative Dispute Resolution in general over litigation:
- it is usually faster and less costly people have a chance to tell their story as they see it.
- it is more flexible and responsive to the individual needs of the people involved.
- it is more informal the parties’ involvement in the process creates a greater commitment to the result so that compliance is more likely the confidential nature of the process.
- Alternative Dispute Resolution is more likely to preserve goodwill or at least not escalate the conflict, which is especially important in situations where there is a continuing relationship.
How it Works
1. Tell Us About Your Case What is your dispute about? Who is involved?
2. Defendant Responds We will use the contact information you provide to invite the defendant to respond to the claim.
3. Negotiate We explain your position. Send evidence to support your case.
4. Settle the Dispute Create an agreement – include terms and what happens if terms are not met.